Returns and exchanges

We are convinced that our HarlyCréations products are of high quality and durable. We put a lot of love into making you as satisfied as we are. However, in the event that you wish to exchange or return a product, here is how to proceed.

Our refund and exchange policy is 30 days after purchase. No refund or exchange can be made after this period.

Although all of our collars are adjustable and a size chart is available on our website to help you better choose the ideal size, the size may not match your pet's size. If this is the case or for any other request, please send us an email at info @ harlycreations to explain your situation to us. We will then communicate to you the procedure to follow for an exchange or a refund.

* All returned items must be in the same condition as when they were purchased,undamaged, unworn and in their original packaging.